No, not Batman. We are talking about Mr. Bruce who helped our friends Jamin and Ashley Mills from The Handmade Home. After investing in a 40 year old home, the Mills (responsibly) chose to have the home’s HVAC (Heating, Ventilation, and Air Conditioning) system and ductwork inspected. Mr. Bruce, who you can see below, has been in the heating and AC repair and maintenance business, coincidentally, 40 years. Was it serendipity?
He was utterly amazing. He’s become our new best friend, Ashley expressed on her and Jamin’s blog, The Handmade Home. She said that Bruce was a good sport and let the Mills gang take pictures of him while he inspected their home’s heating and air conditioning system. We think he’s loving every minute.
At Broad Ripple Service Experts, we provide a 100% satisfaction guarantee and were elated to hear that Bruce was living up to our promise. The Mills said that Bruce was “like the calming father figure” and is the “kind of man you call on for help and can absolutely trust.”
As we train all of our NATE-certified technicians to do, Bruce patiently explained everything, and if he wasn’t confident they understood, the Mills said he took the time to explain it again.
Just like the Mills, several homeowners need to make choices that affect their heating and cooling systems, beyond which system to install, such as (like the Mills) when [buying|purchasing|investing in]30] a home, do you keep the existing system, or does it need to be improved?
On top of having answers to their questions, the Mills learned the significance of having thorough maintenance of an older system and, more important, “the importance of having the right person and company come out and do the service for you.”
While Bruce wasn’t able to provide solutions that were all happy and rainbows, he was sincere and explained that the decisions made when choosing which heating and A/C system to install in your home affects your indoor air quality and the health of your kiddos (and their lungs!).
Bruce made us proud when he helped the Mills family with their recent air conditioning safety inspection and tune-up service. If you have an older system you want to upgrade, have concerns about your indoor air quality, or just need a seasonal tune-up, call Broad Ripple Service Experts today and we’ll get you set up with one of our amazing technicians, just like Bruce!