What to Expect During an AC Repair Appointment

June 25, 2016

So, suddenly your A/C needs repair at your Indianapolis home and you’re not sure what to expect. It’s nerve-wracking enough to welcome an air conditioner repair technician into your home, but then to not know what exactly they’re going to do tends to add another level of anxiety. No worries! Broad Ripple Service Experts is here to fill you in on the general air conditioning repair process so you’ll be ready when an expert A/C system service technician needs to pay you a visit.

AC Repair Starts Simple

When the repairman arrives to your home, the first thing they will most likely do is request to see your thermostat. It might sound ridiculous, but they need to check it to confirm that it’s not simply a thermostat settings issue. The technician will verify the thermostat is switched to cool and then lower the temperature to see if that will activate the air conditioning system. A flawed or incorrectly connected wire could be all that’s keeping you from a comfortable home.

If this doesn’t resolve the trouble, the technician may request to see your circuit breaker box. They will probably switch the circuit switches to off and then back to on to see if that activates the AC.

Getting to the nitty-gritty of AC Repair

The repairman will then probably request to see the air conditioner. Similar to a doctor, the repairman will start their trial and error testing process. There are multiple factors that could be the reason for an A/C system that isn’t functioning properly, and it’s up the technician to investigate all the possible reasons starting from the most normal issues to the least. The diagnostic process could take anywhere from five minutes to sixty, and sometimes longer.

During the air conditioner diagnosis, they will most likely check the air filter to make sure it’s not clogged or needs to be replaced. They will inspect your AC refrigerant levels, confirm the air condenser fan is rotating properly, make sure that the size of your A/C system is correct for the size of your home, and examine the electronics, safety controls, and wiring.

Have answers, will fix

Once the A/C system technician has determined the problem, they should explain all your choices to you. The discussion will usually start with the repairman explaining what the problem is, what part (if any) died, how or why it went out, and what that part does for your air conditioning system.

The service tech will then go into your options, which will entail replacing the part and correcting the problem, but may also include upgrading parts of the air conditioner, the AC itself, or your complete HVAC system. In particular cases, it may make more sense to purchase a complete new heating and cooling system, particularly if the A/C system is past its prime, or prone to breaking down again and end up costing you more for air conditioning repairs in the end. The technician will go over how much time, effort, and cost it will take to resolve the trouble.

The repairman might at this point explain what could have avoided the problem or part failure and how to prevent a future issue from occurring. This usually includes yearly maintenance, which not only helps prevent an air conditioning breakdown, but in most cases also keeps your air conditioner’s warranty valid. Most expert AC repair companies will offer an annual service plan so you don’t have to think about making future HVAC tune-up appointments for your home.

Finally, they will discuss the process for repairing the failed part or correcting the problem. If you determine that AC repair is better for you than buying an upgraded A/C system, the technician will order any parts necessary and schedule your next appointment to repair your AC. Or, if the necessary part is already handy on their van, they will go ahead and start the air conditioner repair work with your go-ahead.

Keep in mind that throughout Indianapolis your HVAC equipment is in good hands with Broad Ripple Service Experts. Our service techs are NATE-certified and have undergone extensive background checks so you can feel confident with the people we send into your home. If you ever have any questions about your A/C system or what to expect with your AC repair, give us a call 24/7 at 317-527-0271 and we’ll be happy to discuss the process.

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