What to Expect During an AC Repair Appointment

So, without notice your A/C needs repair at your Indianapolis home and you’re not sure what to expect. It’s nerve-wracking enough to let an AC repairman into your home, but then to not know what exactly they’re going to do tends to add a whole other level of concern. No worries! Broad Ripple Service Experts is here to fill you in on the basic AC repair process so you’ll be prepared when an expert A/C system service technician needs to visit your home. 

AC Repair Starts Simple 

When the service tech arrives, the first thing they should do is ask to see the thermostat. It might sound silly, but they need to inspect it to make sure that it’s not just a thermostat settings issue. The service tech will confirm the thermostat is set to cool and then lower the temperature to see if that will activate the air conditioning system. A faulty or improperly connected wire could be all that’s standing in the way of you and a comfortable home. 

If there is still an issue, the technician may request to see your circuit breaker box. They will probably flip the circuit switches to off and then back to on to see if that activates the AC. 

Getting to the nitty-gritty of AC Repair 

The service tech will then probably ask to see the air conditioning equipment. Like a doctor, the service tech will begin their trial and error diagnosis process. There are many things that could be the culprit of an air conditioning system that isn’t operating properly, and it’s up the service tech to evaluate all the possible reasons starting from the most common issues to the least. The diagnostic process could take anywhere from 5 to 60 minutes or more. 

During the AC diagnosis, they will probably check the air filter to make sure it’s not obstructed or in need of replacing. They will check the AC refrigerant levels, make sure the air condenser fan is rotating properly, confirm that the size of your air conditioning system is appropriate for the size of your home, and check the wiring, electronics and safety controls. 

Once the AC repairman has diagnosed the issue, he or she should explain all your options to you. The conversation will usually start with the service tech explaining what the issue is, what part (if any) failed, how or why it failed, and how that part makes your AC operate}. 

The repairman will then go into your choices, which will include replacing the part and correcting the trouble, but could also include upgrading parts of the air conditioner, the AC itself, or your entire heating and AC system. In certain cases, it may make more sense to buy a whole new HVAC system, specifically if the AC is past its prime, or susceptible to breaking down again and end up costing you more for A/C system repairs in the long run. The service tech will explain how much time, effort, and cost it will take to fix the trouble. 

The service tech might at this point explain what could have been done to prevent the issue or part failure and how to prevent a future problem from happening. This usually includes being proactive with annual maintenance, which not only helps prevent an A/C system breakdown, but in most cases also keeps your air conditioner’s warranty valid. Most expert AC repair companies will offer an annual maintenance plan so you don’t have to stress about making future HVAC tune-up appointments for your home. 

Finally, they will explain the process for repairing the failed part or correcting the issue. If you decide that AC repair is better for you than investing in an AC system upgrade, the service tech will order any parts necessary and set up your next appointment to repair the AC. Or, if the necessary part is already available on their truck, they will go ahead and start the AC repair work with your authorization. 

Always know that throughout Indianapolis your system is in good hands with Broad Ripple Service Experts. Our repairmen are ACE-certified and have undergone extensive background checks so you can feel comfortable with the technicians we send into your home. If you ever have any questions about your air conditioning system or what to expect with your AC repair, give us a call around the clock at 317-527-0271 and we’ll be happy to walk you through the process.