We Can Repair Any Kind of Gas Fireplace in Indianapolis

Gas fireplaces make adding warmth to your Indianapolis home easy. Just flick a switch or press a button for direct heat.

They’re also relatively effortless to use. Unlike their woodburning alternatives, there’s no need to put in firewood or sweep up ashes. But like any other natural gas systems, these fireplaces require regular service to help them run efficiently and avoid failure.

When your fireplace won’t start or won’t stay on, the specialists at Broad Ripple Service Experts can help. Use our easy-to-understand guide first. If your fireplace still isn’t running like it should, let us know. We can take care of any type. All of our specialists are ACE certified, which means they’ve passed in-depth education to better help you. And all of our quality work is supported by a 100% Satisfaction Guarantee for a year.^*

Gas Fireplace Troubleshooting Tips

Fireplace Won’t Start

There could be a couple of reasons why your fireplace won’t turn on. Pull off the cosmetic piece under your fireplace to access its components.

1. Is a breaker tripped? Inspect your home’s electrical panel and reboot breakers as necessary.
2. Is the gas flowing? Verify the valve is in the “open” setting.
3. Is the pilot light on? If it has been extinguished, follow manufacturer instructions to relight it. Fasten the vent cap to halt drafts from extinguishing it.
4. Pilot light ignites but won’t stay ablaze? There could be an issue with the thermocouple, a metal safety sensor that controls gas flow.
5. Pilot light stays ablaze but fireplace won’t start? It could be the thermopile, a metal piece that transforms heat to electricity to open the gas valve.

If you think there’s a problem with the thermocouple or thermopile, get in touch with us for assistance.

Fireplace is Making Odd Sounds or Smells

• Rumbling or roaring noises? Modify the flame and vacuum the burners once they’ve totally cooled.
• Grinding or shrieking sounds? Have Broad Ripple Service Experts repair or put in a new blower.
• Strange scents? Clean the fireplace’s interior and flue following the steps below. If you smell rotten eggs or burning wires, shut off the fireplace, ventilate your home and get in touch with us immediately.

Cleaning Your Gas Fireplace

Cleaning your gas fireplace on a consistent basis can help it heat more efficiently and avoid costly malfunctions. It may even help it run longer.

1. Verify your fireplace is fully cooled.
2. Shut the gas off by rotating the valve to “off.”
3. Remove the gas logs, examine them for cracks and clean them with a soft-bristled brush.
4. Extract the lava rocks, vacuum them separately and get rid of soot with the brush.
5. Clean the internal parts of the fireplace with a vacuum hose attachment.
6. Rub down internal edges with a moist cloth. Use warm, soapy water to remove dust or soot collections.
7. Replace lava rocks and logs in the same design.
8. Clean the glass covering with special fireplace glass cleaner and let it dry. Windex is not recommended as it can etch the glass or cause it to break.
9. If you have a vented gas fireplace, inspect the outside vent and get rid of debris such as leaves or bird nests.
10. Ensure your carbon monoxide detector is operating properly.

Schedule Annual Maintenance Today

Once your fireplace is heating again, enroll in periodic inspections with us. These examinations can potentially discover trouble before they start. We’ll test your components for fractures. We’ll also make certain there aren’t any leaks and that pressurization levels are correct.