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We Can Repair Any Kind of Gas Fireplace in Indianapolis

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Burning fireplace

Keep Heating Simple

Gas fireplaces make adding warmth to your Indianapolis home simple. Just flick a switch or press a button for immediate heat.

They’re also fairly effortless to use. Unlike their woodburning counterparts, there’s no need to add firewood or sweep up ashes. But like any other natural gas systems, these fireplaces need regular service to help them run efficiently and avoid malfunctions.

When your fireplace won’t light or won’t stay on, the Experts at Broad Ripple Service Experts can help. Use our step-by-step tips first. If your fireplace still isn’t heating correctly, let us know. We can work on any model.

Gas Fireplace Troubleshooting Tips

Fireplace Won’t Start

There could be a few explanations why your fireplace won’t start. Take off the ornamental plate beneath your fireplace to gain entry to its parts.

  1. Is a breaker tripped? Take a look at your home’s electrical panel and reset breakers as needed.
  2. Is the gas running? Make sure the valve is in the “open” setting.
  3. Is the pilot light burning? If it has been extinguished, follow manufacturer instructions to relight it. Fasten the vent cap to stop drafts from extinguishing it.
  4. Pilot light lights but won’t stay on? There could be trouble with the thermocouple, a metal safety sensor that controls gas flow.
  5. Pilot light stays ablaze but fireplace won’t light? It could be the thermopile, a metal piece that changes heat to electricity to open the gas valve.
  6. If you suspect there’s a problem with the thermocouple or thermopile, ask for service.

Fireplace is Making Odd Sounds or Smells

  • Rumbling or roaring noises? Tweak the flame and vacuum the burners once they’ve completely cooled.
  • Grinding or shrieking sounds? Have Broad Ripple Service Experts fix or install a new blower.
  • Funny odors? Clean the fireplace’s interior and flue using the steps below. If you smell rotten eggs or burning wires, stop using the fireplace, open windows in your home and call us right away.
Person cleaning a fireplace

Cleaning Your Gas Fireplace

Cleaning your gas fireplace on a routine basis can help it run more efficiently and avoid costly breakdowns. It may even help it work longer.

  1. Confirm your fireplace is totally cooled.
  2. Shut the gas off by rotating the valve to “off.”
  3. Remove the gas logs, check them for cracks and clean them with a soft-bristled brush.
  4. Clear the lava rocks, vacuum them separately and get rid of soot with the brush.
  5. Clean the interior of the fireplace with a vacuum hose attachment.
  6. Rub down interior edges with a wet cloth. Use warm, soapy water to get rid of dust or soot accumulation.
  7. Put back lava rocks and logs in the same order.
  8. Clean the glass casing with special fireplace glass cleaner and let it dry. Windex is not recommended as it can scratch the glass or cause it to crack.
  9. If you have a vented gas fireplace, take a look at the outside vent and get rid of debris such as leaves or bird nests.
  10. Make sure your carbon monoxide detector is working correctly.

Schedule Annual Maintenance Today

Once your fireplace is working again, schedule regular maintenance with us. These checks can potentially find trouble before they begin. We’ll test your components for damage. We’ll also make sure there aren’t any leaks and that pressurization levels are right.

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