Water Line Replacement & Repair in Indianapolis

Frequently Asked Questions

• How many feet underground are water lines kept?

  Water lines are typically buried at a depth of around 18 inches or more to shield them from freezing temperatures and other concerns. However, in the coldest climates, they may be buried even deeper to stop freezing.

   

• How should someone unfreeze the pipes of my water lines?

  Thaw the pipes with smaller heat sources like a heat lamp. Don’t try to use open flames, as they can ironically damage the pipes and pose a fire hazard. In general, preventing frozen pipes should be your primary strategy.

   

• Do you offer emergency water line repair?

  Yes, we can provide emergency water line repair services for any urgent plumbing issues. Our team is on call 24/7 to resolve emergencies such as burst pipes, doing everything we can to ensure your home’s water supply is safe.

   

• What can I expect to pay if I need to replace my main water line?

  The potential cost can change from project to project. Depending on factors such as the materials you want and expected labor needs, you should schedule a consultation with a professional plumber to provide an accurate estimate.

   

• What is a Diagnostic Fee?

  A diagnostic fee, also known as a service call fee, is a typical charge used by HVAC companies when a technician is dispatched to your home to diagnose the issue plaguing your HVAC system. A diagnostic fee covers the technician’s time, knowledge and travel costs associated with looking into the problem. It’s in essence a service fee for the technician’s professional inspection to pinpoint what went wrong.

  It’s similar to a doctor’s appointment. They must do some preliminary tests or an examination to understand what’s wrong before proposing treatment. Just the same, the HVAC technician must diagnose your HVAC equipment to figure out the repair or maintenance course of action.